Terms of Service

These terms govern your use of Ginti (“the Service”, “we”, “us”), an inventory and transaction management application operated from India. By creating an account you agree to them. If you accept on behalf of a business, you confirm you are authorised to bind that business.

1. About this service

Ginti is an independently operated product in active development. It is not currently incorporated as a company. Features may change, and the Service is offered on the terms below rather than under a commercial support contract. If that is not appropriate for your business, please do not rely on it as your only record.

2. Your account

You need an account to use the Service. You are responsible for the accuracy of the details you provide and for everything done under your account, including by team members you invite. Keep your credentials confidential and tell us promptly if you believe they have been compromised.

You must be at least 18 and capable of entering a contract under the Indian Contract Act, 1872.

3. Your business and your team

Each business on Ginti is a separate workspace. Whoever creates a business is its Owner. Owners and Managers may invite others and assign one of four roles — Owner, Manager, Operator or Viewer — which determine what each person can see and do.

You decide who gets access and at what level. We act on the permissions you configure and do not arbitrate disputes between members of a business about access or data.

4. Your data belongs to you

The inventory, transaction, customer, supplier and order records you enter remain yours. You grant us only the permission needed to host, process, back up and display that data so the Service can work. We do not sell it, and we do not use it to train anything.

You confirm you have the right to upload what you upload, including product photographs and any personal details of customers or suppliers you record. Where you enter another person’s personal information you are responsible for having a lawful basis to do so.

5. Acceptable use

You agree not to:

• use the Service for anything unlawful, or to store unlawful content;
• attempt to access another business’s workspace or data;
• probe, scan or test the security of the Service, or work around its access controls;
• resell, sublicense or white-label the Service without our written agreement;
• upload malware, or use the Service in a way that degrades it for others;
• scrape or bulk-extract data other than your own.

We may suspend an account we reasonably believe is doing any of these, and will tell you why where we can.

If content on Ginti, such as a product photograph in a public catalog, infringes your rights, email meet304.work@gmail.com with a link to it and what the problem is. We will look into it and remove content that breaks these terms.

6. Plans, limits and fees

The Service is offered on tiered plans. Each plan carries limits — including the number of stock keeping units and team members — enforced within the Service and shown on your Plan page. Reaching a limit stops you adding more of that item; it never deletes anything you already have.

A new business starts with a free 30-day trial of the Pro plan. You don’t need to give payment details to start it. When the trial ends, you need a paid plan to keep adding and changing records.

Paid plans (Basic, Pro and Max) are billed monthly or yearly, at the price shown on your Plan page when you subscribe. Payments are processed by Razorpay. A monthly plan renews automatically each month through an autopay mandate until you cancel it; Razorpay notifies you before each debit. A yearly plan is a single payment for twelve months and does not renew on its own. Only a business’s Owner can buy or cancel a plan.

You can cancel a monthly plan’s autopay at any time from the Plan page; the plan stays active until the end of the period you have paid for. If a renewal payment fails, you keep full access for 7 days while it is retried. If a trial or paid period ends without payment, your business becomes read-only: you can still view and export the last 6 months of records (older records on request), but not record new stock movements or changes. Nothing is deleted, and paying restores full access.

Payments are not refunded, except for charges made in error and where the law requires otherwise; see the Cancellation & Refund Policy. We will give at least 30 days’ notice in the application before a price increase applies to your next renewal.

7. Availability

We work to keep the Service available but do not guarantee uninterrupted access, and we offer no uptime commitment. We may take it down for maintenance and may change or withdraw features. Where a change materially reduces functionality you depend on, we will give reasonable notice.

8. Deletion and retention

Categories, products and stock items are soft-deleted — moved to Trash and recoverable for a period — so your transaction history stays intact and auditable. Transaction records are not deleted by design; they are the ledger.

You may close your account at any time by contacting us. On closure we delete or anonymise your data within 90 days, except where we must keep it to meet a legal obligation. Export your data before closing — the Service exports the last 6 months in Excel and PDF; request older transaction records and we will email them to you.

9. Intellectual property

The Service, its software, design and branding are ours. These terms give you a limited, non-exclusive, non-transferable right to use the Service while your account is active, and nothing more.

10. Disclaimers

The Service is provided “as is” and without warranties of any kind. Ginti is a record-keeping tool. It is not accounting, tax, legal or financial advice, and its figures are not a substitute for your own books or for professional advice. You are responsible for checking the accuracy of what you record and of any report you act on.

11. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss of data outside our reasonable control. Our total liability arising out of or relating to the Service is limited to the amount you have paid us in the twelve months before the event giving rise to the claim. Where you use the Service free of charge, that amount is nil.

Nothing here limits liability that cannot lawfully be limited, including for fraud.

12. Changes to these terms

We may update these terms. If a change is material we will give notice in the application or by email before it takes effect. Continuing to use the Service afterwards means you accept the updated terms.

13. Governing law

These terms are governed by the laws of India, and are subject to the exclusive jurisdiction of the courts of competent jurisdiction in India.

14. Contact

Questions about these terms: meet304.work@gmail.com. You can also raise a support ticket from inside the application.