Terms of Service

These terms govern your use of Ginti (“the Service”), an inventory and transaction management application operated by [REGISTERED ENTITY NAME], of [REGISTERED ADDRESS] (“we”, “us”). By creating an account you agree to them. If you are accepting on behalf of a business, you confirm you are authorised to bind that business.

1. Your account

You need an account to use the Service. You are responsible for the accuracy of the details you provide and for everything done under your account, including by team members you invite. Keep your credentials confidential and tell us promptly if you believe they have been compromised.

You must be at least 18 years old and capable of entering a contract under the Indian Contract Act, 1872.

2. Your business and your team

Each business on Ginti is a separate workspace. The person who creates a business is its Owner. Owners and Managers may invite others and assign one of four roles — Owner, Manager, Operator or Viewer — which determine what each person can see and do.

You are responsible for who you grant access to and at what level. We act on the permissions you configure; we do not adjudicate disputes between members of a business about access or data.

3. Your data

The inventory, transaction, customer, supplier and order records you enter remain yours. You grant us only the permission necessary to host, process, back up and display that data so the Service can function.

You confirm you have the right to upload what you upload, including any product photographs and any personal details of customers or suppliers you record. Where you enter another person’s personal information, you are the data fiduciary for it and are responsible for having a lawful basis to do so.

4. Acceptable use

You agree not to:

• use the Service for anything unlawful, or to store unlawful content;
• attempt to access another business’s workspace or data;
• probe, scan or test the security of the Service, or circumvent its access controls;
• resell, sublicense or white-label the Service without our written agreement;
• upload malware, or use the Service in a way that degrades it for others;
• scrape or bulk-extract data other than your own, including via the API.

We may suspend an account that we reasonably believe is doing any of these, and will tell you why where we can.

5. Plans, limits and payment

The Service is offered on tiered plans. Each plan carries limits — including the number of stock keeping units and team members — which are enforced within the Service and shown on your Plan page. Reaching a limit prevents adding more of that item; it does not delete anything you already have.

Fees, where they apply, are stated on the Plan page and are exclusive of GST unless stated otherwise. Plan changes are currently arranged with our team. Fees already paid are non-refundable except where required by law. We may change prices on[NOTICE PERIOD, e.g. 30 days’] notice; changes do not affect a period you have already paid for.

6. Availability

We work to keep the Service available but do not guarantee uninterrupted access. We may take it down for maintenance, and we may change or discontinue features. Where a change materially reduces functionality you rely on, we will give reasonable notice.

7. Deletion and retention

Categories, products and stock items are soft-deleted — moved to Trash and recoverable for a period — so that your transaction history stays intact and auditable. Transaction records are not deleted by design; they are the ledger.

You may close your account at any time by contacting us. On closure we will delete or anonymise your data within [RETENTION PERIOD, e.g. 90 days], except where we must retain it to comply with a legal obligation. Export your data before closing — the Service provides Excel and PDF export.

8. Intellectual property

The Service, its software, design and branding are ours. These terms grant you a limited, non-exclusive, non-transferable right to use the Service while your account is active, and nothing more.

9. Disclaimers

The Service is provided “as is”. Ginti is a record-keeping tool. It is not accounting, tax, legal or financial advice, and its figures are not a substitute for your own books or for professional advice. You are responsible for verifying the accuracy of what you record and of any report you rely on.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss of data beyond our reasonable control. Our total liability arising out of or relating to the Service is limited to the amount you paid us in the [twelve months] before the event giving rise to the claim.

11. Changes to these terms

We may update these terms. If a change is material we will give notice in the application or by email before it takes effect. Continuing to use the Service after that constitutes acceptance.

12. Governing law

These terms are governed by the laws of India. The courts at[CITY, STATE] have exclusive jurisdiction over any dispute.

13. Contact

Questions about these terms: [CONTACT EMAIL]. You can also raise a support ticket from inside the application.